---
title: "Create a workspace"
description: Create a workspace in TukiAssistant, step by step.
sidebar:
  badge: Start here
---

A **workspace** groups the agents, knowledge, and conversations of a business or a team. An **agent** is the assistant that answers your customers in the chat on your site, WhatsApp, Telegram, or other channels.

:::note[Before you start]
To create workspaces and agents you need the **Admin** or **Editor** role. Your plan sets how many workspaces and agents you can have; if you reach the limit, the form tells you.
:::

If you just created your account, registration already created your first workspace with the name you entered in the form. Follow this guide to create another workspace, or if you don't have an agent yet.

## 1. Create a workspace

1. **Open your organization**

    In the side menu, open the **Organization** switcher and choose your organization. The console opens with the **Workspaces** section.

    ![List of the organization's workspaces](/blume-assets/content/docs/screenshots/en/getting-started/01-organization-workspaces.png)

2. **Enter a name**

    Click **Create workspace** and enter the **Workspace name**.

    ![Form to create a workspace](/blume-assets/content/docs/screenshots/en/getting-started/02-create-workspace-dialog.png)

3. **Confirm**

    Click **Create**. The workspace appears in the list, and you can open it with **Open workspace**.

    ![Workspace created in the list](/blume-assets/content/docs/screenshots/en/getting-started/03-workspace-created.png)

:::tip
If the **Create workspace** button shows **Workspace limit reached**, your plan already includes all the workspaces available to you. You can review your plan under **View plans**.
:::

## 2. Create your first agent

Once your workspace is ready, create your first agent from a template or from scratch.

**[Create an agent](/en/agents/create-agent)**

Choose a template, give it a name, and complete its initial setup.

## Next steps

**[Review the status of your agents](/en/agents/agents-overview)**

See which agents are published or in draft, and find the questions they can't answer yet.

**[Create a frequently asked question](/en/knowledge/create-faq)**

Add a question and its answer so your agents use it whenever a customer asks the same thing.

**[Connect a WhatsApp number](/en/integrations/connect-whatsapp)**

Connect your company's WhatsApp Business number so an agent answers your customers.

**[Review your credits](/en/credits/credits-and-limits)**

See how many credits your organization used this period, what they were used for, and what happens at the limit.